FAQ

Shipping & Delivery 

• Q: How long does shipping take to Australia?
• A: Standard shipping usually takes 3-15 business days. Please note that customs clearance may occasionally cause slight delays. 
• Q: Do you offer free shipping?
• A: Yes! We offer free standard shipping on all orders over 3 items.

Orders & Payment

• Q: Can I change or cancel my order?
• A: We process orders quickly. If you need to make a change, please contact support@iget-go.com within 18 hours of placing your order. Once the order is shipped, we cannot modify it.
• Q: What payment methods do you accept?
• A: We accept major credit cards (Visa, Mastercard) and PayPal for secure and easy checkout. 

Product & Authenticity

• Q: Are your products authentic?
• A: Absolutely. We are an authorized distributor. All our products are 100% authentic and come directly from the official manufacturer.